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Contact Us

Using this facility you may contact our Customer Services Department.

Forgotten Password

If you have forgotten your password, you may still gain access to your account without contacting our Customer Services Department. By entering your personal User Name and attempting your password twice without success, you will be taken to an alternative login page. Here you may enter your Memorable Name, selected when you first registered as an Internet User, and then a new password. Once you have completed this process, you will gain access to your account and be able to use your new password in the future.

Email

Click on the button below to generate an email pre-populated with our address. Then enter the nature of your enquiry and send it to us. We will endeavour to respond as quickly as possible.

Telephone

Should the nature of your request require an immediate response, you may call our Customer Services Department:

Tel (Switchboard): +44 (0)1481 715 400
Fax + 44 (0)1481 715 390

In Writing

Alternatively, you may write to us at:

Generali Worldwide Insurance Company Limited
PO Box 613
Generali House
Hirzel Street
St Peter Port
Guernsey
Channel Islands
GY1 4PA